DTE Energy - Scammed by DTE
I signed up for the $41 a month plan last year. My bill went up $41 a month & I paid the invoices amount religiously for $12 months.
At the end of the 12 months the protection plan part of DTE tells me I owe them $278 to catch up from the short pays last year. I told them I paid every invoice they requested. The DTE operator told me that DTE electrical didnโt pay home protection so therefore I must pay a lump sum of $278 to reactivate my account before they would do any work for me in the future. I told her DTE was scamming me & to cancel my service immediately.
I then informed them if I received a bill for $278 we would need to go to court to settle it.
I paid $492 last year to DTE & now I need a $100 fix on my water line & canโt even ya it. Thanks DTE
Sincerely Gary Elle (586) 219-****
Reason of review: Poor customer service.
Monetary Loss: $492.
Preferred solution: Full refund.
DTE Energy Cons: Lied too & mislead.
Location: 11043 French Rd, Detroit, MI 48234
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content