Not resolved

Lost power on March 8th , and power was not restored until March 12th , numerous calls to customer service (they are the worst ) did not care about anyone, jyst kept saying they are doing the best they can , except for thr fact on their Facebook page , line workers had time to post selfies, as you see they don't care , tried asking for reimbursement, but thet said they are not responsible for the loss of power , its only because a state law they will reimburse you $25 credit , i lost over $200 worth of frozen food , they didnt care , everyone that lost power should file a class action law suit for reimbursement.

Product or Service Mentioned: Dte Energy Residential Electricity Supply.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 01, 2017.
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