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payed my bill of $99.40 november 10 2014 then on dec 1 2014 they shut me off i was pissed to say the least how can they treat people like this that are usually good paying consumers how can they justify a total of $280 to restore service, they are ripping people off and we have no choice but to pay it and they know it thanks DTE for nothing i wish i had a choice to switch to another company but DTE has made sure of that, i hope things can be changed one day and that DTE be investigated

Reason of review: being shut after 3 weeks later of paying my bill.

Monetary Loss: $280.

Location: Willis, Michigan

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Yes, same thing happened to me! They said I still owed $226 after the adjusted amount from their *** budget plan - which I wouldn't recommend to anyone.

I paid $218 of it because that is all I had in my checking account at the time, called and let them know how much I paid and that I would pay the remaining $12 when I got paid on Friday (3 days away) was assured that was fine, they would note it in my account, blah blah blah....I was shut off on Thursday....for $12?!? So, then they charged me a re-connection fee and whatever else fees they decided to throw my way and somehow I ended up having to pay almost $300 just to get turned back on, which took four days for them to do while in 30 degree weather. I hate how DTE has a monopoly in so many areas of Michigan. They can dish whatever they want out and we have no choice but to sit here and either freeze or pay their extortion fees.

So ridiculous.

I even looked into switching to propane for heat and the rest on electricity just to be done with them. Reading all these comments on here makes me want to do it even more, even if I do spend a little bit extra more per month than I would otherwise, it would still be so worth it!!

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